During my recent trip to Tucson, I stayed at a brand new Ritz-Carlton hotel. There are so many lessons that I will share with you from my stay, from being on brand to employee engagement. In today’s article, you will learn 3 tips to 5 star client care I noticed at The Ritz.

Direct Mail is a marketing strategy many business owners have tried unsuccessfully.  You may have tried and felt like you wasted your money, or you want to add it to your marketing, but are afraid from horror stories you have heard. First, you need to manage your expectations.  The averaged direct mail response rate is [...]

Thanks to a recommendation from a mastermind member, I just finished reading 3 feet from Gold by Sharon Lechter and Greg Reid. This book is based on the story from THINK and GROW RICH by R.U. Darby, a gold miner who had struck gold but then hit a dry spell. He got discouraged and quit. He sold his mine, the sad part is that he was only 3 feet away from the vein of gold that made the new owner extremely rich.

Dig deep. Walk a mile in your client’s shoes and see how easy you make it to do business with your company.

I got a question about the upcoming “How to Stop Your Feast or Famine Cycle in Your Business with Effective Marketing to get More of Your Perfect Clients” call, and I thought I would share it with you in case you had the same question. “My business is already successful and I already have a [...]

Dig deep. Walk a mile in your client’s shoes and see how easy you make it to do business with your company.